6. Do I need to calibrate my microphone in AI mode every time I dictate?

No. If you’re in the same environment with similar noise levels, one calibration should suffice. If you move to a noisier or quieter location, recalibrate to ensure accurate speech recognition. Calibration levels are saved to your user profile.

7. What if I’m not seeing my dictated text appear until I press Stop?

This may happen if background noise is preventing the system from detecting a pause. Calibrating your microphone or moving to a quieter location can help. In Browser Mode, transcription typically appears after short processing, even without pauses.

8. Does medictate.ai support multiple languages?

Yes.

9. How do I translate a report?

There are two main ways to translate:

1. Dictate in one language, output in another langauge.

2. Copy and paste the foreign-language report into the dictation window.

10. Can I email my reports to myself?

Yes, by toggling the Email icon button at the bottom right of the input window.

11. Can I edit my final report?

After dictation, your report appears under the Report tab. There, you can:

- Edit, insert or delete text within the window using the editing features provided.
- Format headers.
- Copy and paste the edited report into your EHR or other documentation system.

12. Where do I update my email address or personal details?

Click Edit Profile in the top-right corner. From there, you can change your email address (which is used for emailed reports) and any other profile information.

13. What is the Reset button for?

After you’ve finalized and copied your report, click Reset to clear the text and return to the main dictation page, ready to start a new report.

14. What happens if the AI Service Status is not green?

medictate.ai relies on OpenAI’s servers.

Green = Everything is running smoothly.

Yellow or Red = OpenAI is experiencing issues, which may affect both AI Mode and Browser Mode report generation.

15. How do I contact support or request a new note style?

In the top-right corner, select Contact Support. You can submit requests for new report or note styles, or get help with any technical issues you’re facing.

1. What is medictate.ai?

medictate.ai is an AI-powered dictation tool for medical professionals. Use the web app on your desktop or phone with your device's microphone. Onboard in minutes to dictate, edit, translate, and copy notes or reports into your electronic health record.

2. Which browsers are supported for AI Mode and Browser Mode?

• AI Mode: Best used on Windows-based browsers like Chrome or Microsoft Edge.
• Browser Mode: Works on all major browsers, including Chrome, Safari (on iOS), and others.

3. How do I start dictating a report?

1. Select your specialty on the left.
2. Choose a note/report style on the right.
3. Press Start to begin dictation.
4. Speak naturally and pause briefly to let the system process your speech
5. Press Stop when finished.

4. Why do I sometimes need to pause while dictating in AI Mode?

In AI Mode, brief pauses of 1–2 seconds help medictate.ai process your speech. If you don’t pause, you may not see your text until you have finished dictating.

5. How do I handle background noise while dictating?

If there is excessive background noise interfering with your dictation, calibrate your mic (not available in Browser mode).